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FAQs

Am I need to open an account to place the order from you?

No, you don’t. You can make purchases and check out as a guest only.

However, it will easy for you to reorder by open an account with us, don’t need to have detailed info each time. You can sign up right now, or start shop and create your account before you check out the shopping cart page.

How to create new account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

Can I amend and cancel my order?

It is advisable to check your order before placing it. If you make a wrong order, please contact us by email support@livebox-tv.com in time. we can help you amend or cancel it. However, if waste too long time warehouse has been send your order, we can’t amend and cancel it.

When will my order be processed?

All orders will be processed within 24 hours (excluding weekends and public holidays).