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Warranty & Refund

All the Livebox® brand portable power products come with a manufacturer’s 12-month warranty.

Warranty period for used goods is limited to 12 months.

If you encounter any problems with your product during this time period, simply return it to where it was purchased for a brand new replacement. If you cannot contact your retailer, then please email us at support@livebox-tv.com for assistance.



If your purchase is within 1 year warranty cover, and you believe it is defective, you can contact us for Return merchandise authorization Please include all accessories, manuals, and original undamaged packagingwhen returning your purchase back to us. We must receive all original products in order to process your return or exchange request. To return your GooBang Doo product, please email us at support@livebox-tv.com.